New ONLINE Bill pay
1/8/2026
The Wait Is Officially Over!!!
NEW Online Payments Portal now available! We are excited to announce that today you can begin to
enjoy the comprehensive, user-friendly, and innovative portal that includes the ability to pay your utility
bills with a credit or debit card, or directly through your checking or savings bank account. Features
include Auto pay.
The same level of security that you have grown to expect from us will not change, and will be consistent
in our new portal, which will provide new online payment options and more engaging features that
improve your overall payment experience. Check out our FAQ’s pages for more!
Additional communications will be provided to ensure that you experience a smooth user-experience;
however, no action is required by you at this time.
When setting up your account, be sure to have your bill account with you and you will need the Web ID#
located on the right side of your bill statement.
Please let us know how the new system works for you.
If you have any questions, please contact us at (208) 374-5241.
Sincerely,
City of Dubois